Start Withdrawal

In the event of an effective cancellation, the services received on both sides must be returned and any benefits drawn (e.g. interest) must be surrendered. If you cannot return or return the received performance and uses (e.g. benefits of use) or only partially or only in a deteriorated condition, you must compensate us for the value.

You only have to pay compensation for the deterioration of the item and for the use made, insofar as the use or the deterioration can be attributed to handling the item that goes beyond checking the properties and functionality. “Checking the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a shop. Transportable items are to be returned at our risk.

You have to bear the regular costs of the return if the delivered goods correspond to the ordered ones and if the price of the thing to be returned does not exceed an amount of 40 euros or if you did not receive the consideration or a higher price of the thing at the time of the cancellation have made a contractually agreed partial payment.

Otherwise, the return is free of charge. Not package items will be picked up.

Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their receipt.

– End of revocation

Pursuant to Section 312 d (4) No. 1 of the German Civil Code (BGB), unless otherwise stipulated, the right of withdrawal does not apply to distance contracts for the delivery of goods that are made to customer specifications or are clearly tailored to personal needs or that are not due to their nature are suitable for a return or can spoil quickly or their expiry date has passed.