089 - 81 80 11 45 
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Product
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Which country does the black cumin come from?
Our black cumin seed comes exclusively from Egyptian fields.
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What gelatin is used in the capsules?
We offer 2 capsule variants, one with beef gelatin (Halal and Kosher certified) and a vegan variant.
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Are capsules and oil halal?
Yes.
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Is the black cumin oil cold pressed?
Our oil is cold-pressed to ensure that the ingredients are not lost.
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Is the oil filtered or unfiltered?
The black cumin oil is filtered.
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Are additives added to the oil?
Our oils are all pure and natural.
payment
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How can I pay my order?
Payment is processed securely via PayPal. The following options are available:
PayPal
Do you have a PayPal account? Then you can pay conveniently with PayPal.Credit card
Even without a PayPal account, you can pay by credit card via PayPal. -
How much are the shipping costs?
- Shipping within Germany: € 5.60 (up to 31.5 kg)
- Free shipping within Germany for orders of € 50 or more
- Shipping to EU countries: shipping costs depend on the destination country and the total weight of your order and range from € 13.50 to € 47.70 (up to 31.5 kg).
- Shipping to Switzerland and Liechtenstein: between € 22.00 and € 53.00 depending on weight (up to 31.5 kg). For deliveries to countries outside the EU, additional customs duties, taxes and fees may apply, which are payable by the recipient.
- The exact shipping costs are shown in the cart and at checkout once you have selected the destination country, before you place your order.
- For deliveries to other countries, to the Canary Islands, Ceuta and Melilla, or over 31.5 kg, please contact us: [email protected]
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How long does the delivery take?
We ship with DHL. Within Germany, our parcels are usually delivered within 2–3 working days. Deliveries to other EU countries usually take 3–8 working days, to Switzerland and Liechtenstein 4–8 working days.
Withdrawal
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Do I have a right of withdrawal?
You have the right to cancel the contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must contact us
sasa med GmbH – Deutschland
Eversbuschstr. 200
80999 MünchenTelefon: 0049 (0) 89 – 81 80 11 45
Telefax: 0049 (0) 89 – 81 80 11 46
E-Mail: [email protected]inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email).
